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    December 7, 2019
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SPECIAL ADVERTISING SECTION 2019 ORANGE COUNTY FIVE STAR AWARD WINNERS FIVE STAR PROFESSIONAL Proprietary Research Process Nomination of Candidates The Five Star Professional research team surveyed homebuyers, home: online consumer evaluations to identify professionals that excel in key attributes of customer service. and industry peers, and analyzed Evaluation Score Using our scoring algorithm, each nominee is given an evaluation score based on surveys in our database. High scorers are named candidates. Five Star Professional partnered with Los Angeles Times to identify real estate and mortgage professionals in the Orange County area who deliver outstanding service and client FIVE STAR satisfaction. The Five Star Professional research team surveyed homebuyers, home sellers and industry peers, and analyzed online consumer evaluations. Survey respondents rated their service professional on criteria such as overall satisfaction and whether they would recommend the provider to a friend. The research methodology allows no more than 7% of professionals in each Candidate Submission of Business Information PROFESSIONAL Candidates must complete either an online or over-the-phone interview. category to receive the award. Eligibility Criteria Recognizing Outstanding Real Estate Agents and Mortgage Professionals h Candidates must be in the industry for at least five years, have a favorable regulatory history and meet minimum production thresholds. Research How Our Winners Are Chosen Blue Ribbon Panel The 2019 Five Star Real Estate Agents and Mortgage Professionals do not pay a fee to be included in the research or the final lists. · Each professional is screened against state governing bodies to verify that licenses are current and no disciplinary actions are pending. The inclusion of a real estate agent and mortgage professional on the final list should not be construed as an endorsement by Five Star Professional or Los Angeles Times. A Blue Ribbon panel of industry experts reviews the final list of candidates. Final Selection Less than 7% of professionals Determination of Award Winners in the market are selected. Professionals who satisfied each of the following objective criteria were named a 2019 Orange County Five Star Real Estate Agent or five Star Mortgage Professional: Evaluation Criteria: 1. Qualifying rating. Eligibility Criteria: 2. Holds an active license and employed in their field for a minimum of three years. 3. Favorable regulatory and complaint history review. 4. Satislies minimum production on a one-year and three-year basis. 5. Successful completion of a Blue Ribbon Panel review. 2019* Real estate agents and mortgage professionals are pooled only with other candidates from their profession. The final list of 2019 Orange County Five Star award winners is a select group, representing approximately 2% of eal estate agents and 19% of mortgage professionals. FIVE STAR PROFESSIONAL To see the full list of winners, visit www.fivestarprofessional.com. I FIVESTARPROFESSIONAL.COM fivestarprotessionalaward SPECIAL ADVERTISING SECTION 2019 ORANGE COUNTY FIVE STAR AWARD WINNERS FIVE STAR PROFESSIONAL Proprietary Research Process Nomination of Candidates The Five Star Professional research team surveyed homebuyers, home: online consumer evaluations to identify professionals that excel in key attributes of customer service. and industry peers, and analyzed Evaluation Score Using our scoring algorithm, each nominee is given an evaluation score based on surveys in our database. High scorers are named candidates. Five Star Professional partnered with Los Angeles Times to identify real estate and mortgage professionals in the Orange County area who deliver outstanding service and client FIVE STAR satisfaction. The Five Star Professional research team surveyed homebuyers, home sellers and industry peers, and analyzed online consumer evaluations. Survey respondents rated their service professional on criteria such as overall satisfaction and whether they would recommend the provider to a friend. The research methodology allows no more than 7% of professionals in each Candidate Submission of Business Information PROFESSIONAL Candidates must complete either an online or over-the-phone interview. category to receive the award. Eligibility Criteria Recognizing Outstanding Real Estate Agents and Mortgage Professionals h Candidates must be in the industry for at least five years, have a favorable regulatory history and meet minimum production thresholds. Research How Our Winners Are Chosen Blue Ribbon Panel The 2019 Five Star Real Estate Agents and Mortgage Professionals do not pay a fee to be included in the research or the final lists. · Each professional is screened against state governing bodies to verify that licenses are current and no disciplinary actions are pending. The inclusion of a real estate agent and mortgage professional on the final list should not be construed as an endorsement by Five Star Professional or Los Angeles Times. A Blue Ribbon panel of industry experts reviews the final list of candidates. Final Selection Less than 7% of professionals Determination of Award Winners in the market are selected. Professionals who satisfied each of the following objective criteria were named a 2019 Orange County Five Star Real Estate Agent or five Star Mortgage Professional: Evaluation Criteria: 1. Qualifying rating. Eligibility Criteria: 2. Holds an active license and employed in their field for a minimum of three years. 3. Favorable regulatory and complaint history review. 4. Satislies minimum production on a one-year and three-year basis. 5. Successful completion of a Blue Ribbon Panel review. 2019* Real estate agents and mortgage professionals are pooled only with other candidates from their profession. The final list of 2019 Orange County Five Star award winners is a select group, representing approximately 2% of eal estate agents and 19% of mortgage professionals. FIVE STAR PROFESSIONAL To see the full list of winners, visit www.fivestarprofessional.com. I FIVESTARPROFESSIONAL.COM fivestarprotessionalaward